Last Updated: May 2025

1. Booking & Cancellation Policy

Day Trips & Custom Trips

• 60+ days before departure: 75% refund of total trip cost

• 31–60 days before departure: 50% refund

• 30 days or fewer: No refunds

• If Trans Cascadia cancels due to weather or acts of nature: store credit will be issued

We recommend purchasing trip insurance to protect your investment. Trans Cascadia is not responsible for non-refundable travel expenses.

Shuttle Rides

• 60+ days before ride: 75% refund or 100% store credit

• 31–60 days: 50% refund or 75% store credit

• 15–30 days: No refund, 50% store credit

• 2–14 days: No refund, 25% store credit

• Less than 48 hours or no-shows: No refunds or credits

If we cancel a ride due to weather or trail conditions, store credit will be issued.

2. Participant Responsibility

All participants must:

• Be in suitable physical condition for mountain biking in backcountry terrain

• Wear a helmet at all times (mandatory)

• Sign a liability waiver prior to participation

• Ensure minors are accompanied by an adult or have signed legal guardian consent

Self-Guided Terrain

Unless explicitly stated, our trips and shuttles are not guided. Participants are responsible for:

• Navigation

• Food and water

• Emergency preparedness

• Trail awareness and route planning

We strongly recommend downloading offline GPS maps from apps like Trailforks, Gaia GPS, or OnX Backcountry. Cell service is limited or nonexistent in most areas we operate. Riders must be capable of self-navigation and self-support.

3. Weather, Trail Conditions & Closures

Mountain biking involves unpredictable conditions. Trans Cascadia reserves the right to cancel or modify any trip due to:

• Wildfires

• Snow, ice, or heavy rain

• Trail closures or land manager restrictions

• Road or access issues

In such cases, store credit will be issued. Refunds are only given when cancellations are not related to acts of nature.

4. Right to Refuse Service

Trans Cascadia Excursions reserves the right to refuse, revoke, or terminate service at our discretion for any of the following reasons, without refund or credit:

• Individuals whose behavior makes staff or other customers feel unsafe or uncomfortable

• Behavior that endangers self or others

• Failure to comply with safety protocols, instructions, or trail etiquette

• Evidence of intoxication or drug use

• Any conduct deemed unsafe, inappropriate, or harmful to the experience of others

This applies to all participants, including Season Pass holders. Decisions will be made at the sole discretion of staff and may include denial of future bookings or involvement of legal authorities where appropriate.

5. Assumption of Risk & Liability

Participation in outdoor recreation, including mountain biking, involves inherent risks. By booking with us, you acknowledge and accept those risks.

Trans Cascadia Excursions is not liable for:

• Injuries

• Accidents

• Property damage or loss

• Unforeseen circumstances arising from natural terrain or personal negligence

You are solely responsible for your own safety, preparedness, and actions during any trip.

6. Website Content Disclaimer

We make every effort to ensure our website content (text, imagery, logos) is original or used with proper permission. If you believe something has been used improperly or violates your copyright, please notify us so we can take prompt action.

7. Governing Law

These Terms & Conditions are governed by the laws of the State of Oregon or Washington, depending on the location of service. Any legal disputes will be handled in the appropriate jurisdiction.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services confirms your acceptance of the most current version.

9. Contact

For questions or concerns regarding these Terms, please reach out:

📧 nick@transcascadiaexcursions.com